Terms & Conditions
Terms of Service
Effective Date: June 10, 2025
These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“you” or “User”) and Stables Technologies FZ-LLC (“Company,” “we,” “us,” or “our”), a company registered under the laws of Ras Al Khaimah, United Arab Emirates, with Registration No. 0000004061328, governing your access to and use of the Company’s proprietary website, mobile application, and associated software platform (collectively, the “Platform”).
By accessing, browsing, registering with, or otherwise using the Platform in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms in full, you must not access or use the Platform.
1. Definitions
For purposes of these Terms, the following capitalized terms shall have the meanings set forth below. Defined terms used in the singular include the plural and vice versa, as the context may require.
- 1.1 “Applicable Law” means all statutes, regulations, rules, orders, directives, and decisions issued by any governmental authority having jurisdiction over the subject matter, including but not limited to the laws of the Republic of India, the United States of America, and any other relevant jurisdiction in which the Platform or its partners operate.
- 1.2 “company” refers to Stables Technologies FZ-LLC, a technology company organized and existing under the laws of UAE, having its principal place of business at Ras Al Khaimah.
- 1.3 “Platform” means the Company’s proprietary website, mobile application, software, and related technology infrastructure through which Users may access services offered by regulated third-party Virtual Asset Service Providers.
- 1.4 “Services” means the limited technology and user interface services provided by the Company through the Platform, including but not limited to access facilitation, API integrations, transaction initiation tools, and user support excluding any custodial, transmission, conversion, exchange, or financial services, which are offered solely by third- party VASPs.
- 1.5 “User” or “you” means any individual or legal entity that accesses, registers with, or uses the Platform, whether directly or on behalf of another person or organization.
- 1.6 “Virtual Asset Service Provider” or “VASP” means any third-party service provider that is duly licensed, registered, or otherwise permitted under the Applicable Law to engage in activities involving virtual assets, including but not limited to cryptocurrency exchanges, on-ramp/off-ramp providers, wallet services, and custodians.
- 1.7 “KYC” or “Know Your Customer” refers to the identity verification process implemented by third-party VASPs to comply with their anti-money laundering (AML) and countering the financing of terrorism (CFT) obligations under Applicable Law.
- 1.8 “Crypto Assets” or “Virtual Assets” means digital representations of value that rely on cryptographic techniques and distributed ledger technologies, including cryptocurrencies, stablecoins, and tokens, that are accepted as a medium of exchange, store of value, or investment asset.
- 1.9 “Third-Party Services” refers to any product, service, platform, or feature that is not owned or operated by the Company but is accessible through or integrated with the Platform.
2. Nature of the Platform
- 2.1 Technology-Only Intermediary: The Platform is a neutral technology interface that enables Users to access and interact with services provided by third-party Virtual Asset Service Providers (“VASPs”) for the purpose of facilitating cross-border value transfer using virtual assets. The Company itself is not a financial institution, money transmitter, banking entity, or licensed VASP, and does not engage in the custody, control, transmission, exchange, or settlement of any fiat currency or crypto assets on behalf of Users.
- 2.2 No Custody or Financial Services: The Company does not at any time hold, store, receive, manage, transmit, or otherwise touch fiat currency or virtual assets on behalf of any User. All financial services—including KYC onboarding, crypto-fiat conversion, wallet operations, and funds movement—are conducted exclusively by independent third-party VASPs who are solely responsible for compliance with all Applicable Laws and regulatory requirements.
- 2.3 User-VASP Relationship: By using the Platform, you acknowledge that any transaction involving crypto assets or fiat currency is solely between you and the respective third-party VASP. The Company is not a party to, and disclaims all liability arising from, any agreement, transaction, dispute, or obligation between you and any VASP.
- 2.4 No Legal, Financial, or Tax Advice: The information and functionality available on the Platform are provided for general informational and technical purposes only. The Company does not provide, and nothing on the Platform shall be construed as, legal, financial, tax, or investment advice. Users are solely responsible for determining the suitability and legality of any transaction under Applicable Law and should consult with appropriate licensed professionals as needed.
- 2.5 Geographic limitations: The availability of the Platform may be restricted in certain jurisdictions. Users are solely responsible for ensuring that their use of the Platform and any related Services is lawful and compliant with all laws, rules, and regulations applicable to them in their country of residence or nationality.
3. Regulatory Disclosures
3.1 U.S. Jurisdiction – FinCEN Compliance
- 3.1.1 Certain third-party Virtual Asset Service Providers (“VASPs”) accessible through the Platform are domiciled in and operate under the jurisdiction of the United States of America. These entities are duly registered as Money Services Businesses (“MSBs”) with the Financial Crimes Enforcement Network (“FinCEN”), a bureau of the U.S. Department of the Treasury.
- 3.1.2 In accordance with the U.S. Bank Secrecy Act and its implementing regulations, such U.S.-based VASPs maintain and enforce anti-money laundering (“AML”), know- your-customer (“KYC”), and sanctions compliance programs. These include, without limitation, customer identity verification, ongoing monitoring, and transaction reporting obligations.
- 3.1.3 Users who utilize the services of U.S. based VASPs through the Platform expressly agree to be bound by the compliance requirements, onboarding procedures, and terms of service of such entities, including but not limited to Office of Foreign Assets Control (“OFAC”) sanctions screening and disclosure of required personal and transactional information.
3.2 Indian Jurisdiction – FIU-IND Compliance
- 3.2.1 The Platform integrates with Indian-based VASPs who are registered as Reporting Entities with the Financial Intelligence Unit - India (“FIU-IND”) pursuant to the Prevention of Money Laundering Act, 2002 (“PMLA”) and associated rules.
- 3.2.2 Users who are residents of India or who direct remittances to beneficiaries located in India acknowledge and agree that their access to virtual asset on-ramp or off-ramp services through such VASPs is subject to the AML and Countering the Financing of Terrorism (“CFT”) compliance frameworks applicable under Indian law.
- 3.2.3 Such frameworks may include, inter alia, Permanent Account Number (“PAN”) verification, source of funds disclosures, enhanced due diligence procedures, and the filing of Suspicious Transaction Reports (STRs), as may be legally required by the VASP in the course of onboarding or transaction processing.
- 3.2.4 For the avoidance of doubt, the Company is not registered nor is required to be registered with FIU-IND and does not act as a Reporting Entity under the PMLA, as it neither receives, transmits, nor holds virtual assets or fiat currency on behalf of Users.
3.3 Other Jurisdictions – Compliance with Local Laws
- 3.1.1 Services via Integrated Local VASPs: In jurisdictions not otherwise specified herein, where the Platform facilitates access to services through a designated third- party VASP domiciled and regulated within that jurisdiction, such local VASP is responsible for maintaining its own compliance programs in accordance with its governing laws and regulatory mandates. Users who transact with or through such integrated local VASPs expressly acknowledge and agree to be subject to and fully comply with the onboarding procedures, terms of service, and all legal and compliance requirements of said VASP.
- 3.1.2 General User Obligations and Jurisdictions without Integrated VASPs: Notwithstanding Section 3.3.1, in any jurisdiction where a local VASP is not integrated into the Platform, or for any general use of the Platform, it remains the User's sole and exclusive responsibility to ascertain and comply with all applicable local laws and regulations.
- 3.1.3 Users represent and warrant that their access to and use of the Platform and any integrated VASP services is not in violation of any laws, statutes, or regulations in their jurisdiction of residence or from which they are accessing the services. The Company reserves the right to restrict or terminate access to any User if it has reason to believe that such use may be in violation of local law.
- 3.1.4 For the avoidance of doubt, the Company does not purport to provide legal, tax, or regulatory advice. The onus of ascertaining the legal and regulatory requirements applicable to them in their respective jurisdictions rests entirely with the User.
4. No Financial Services or Money Transmission
- 4.1 Non-Financial Nature of Services: The Company is a technology service provider and does not operate, nor purport to operate, as a money transmitter, payment processor, financial institution, bank, broker-dealer, crypto exchange, or any other entity engaged in regulated financial services under the laws of any applicable jurisdiction.
- 4.2 No Custody or Control of Funds: At no point does the Company receive, hold, manage, or transmit fiat currency or virtual assets on behalf of Users. The Company does not establish or control user wallets, bank accounts, or crypto asset custody arrangements. All such activities are conducted independently by licensed third-party Virtual Asset Service Providers (“VASPs”) with whom Users may engage directly through the Platform.
- 4.3 Transactional Activity Solely Handled by VASPs: All aspects of transaction execution including the initiation, conversion, settlement, and final delivery of funds are exclusively performed by regulated VASPs. Users acknowledge that the Company does not at any time act as a principal, agent, custodian, intermediary, or counterparty to any such transaction.
- 4.4 No Regulatory Licenses Held: The Company does not hold, and has not applied for, any money transmission, exchange, or similar financial services license in any jurisdiction. Users are solely responsible for evaluating the legal, regulatory, and tax implications of their use of third-party VASP services accessible via the Platform.
5. User Accounts and identity verification
- 5.1 Platform Registration and VASP Onboarding: To access services facilitated via the Platform, Users must first register an account with the Company and subsequently establish one or more independent user accounts with third-party Virtual Asset Service Providers (“VASPs”). Registration on the Platform does not, in itself, grant access to any financial, custodial, or transactional services.
- 5.2 identity verification by Third Parties: All identity verification procedures including Know Your Customer (“KYC”) checks, sanctions screening, and anti-money laundering (“AML”) diligence are performed solely by the VASPs in accordance with their internal compliance programs and applicable laws. Users agree to provide accurate, complete, and current information directly to such VASPs and to comply with any requests for additional documentation or verification.
- 5.3 No KYC Processing by the company: The Company does not collect, process, or verify identity documents or personally identifiable information (“PII”) for regulatory compliance purposes. Any KYC-related documentation submitted via the Platform interface is securely redirected to the relevant VASP without Company access, unless (a) the User provides explicit, revocable authorization for limited use, or (b) such access is required pursuant to a binding legal obligation under applicable law.
- 5.4 User Responsibility: Users are solely responsible for ensuring that all information provided to VASPs is accurate and up-to-date, and for monitoring the status of their verification. The Company shall not be liable for any delay, denial, or restriction of services arising from a User’s failure to satisfy the identity verification standards imposed by third- party VASPs.
6. Prohibited Use and Sanctions Compliance
- 6.1 Sanctions and Export Controls: You agree not to access or use the Platform, directly or indirectly, in a manner that violates any applicable sanctions laws, export control regulations, capital control regulations or trade embargoes, including but not limited to those administered by:
- (a) the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”),
- (b) the United Nations Security Council (“UNSC”),
- (c) the European Union and its Member States,
- (d) Indian authorities under the Foreign Exchange Management Act, 1999 and allied regulations or
- (e) such other lists as maintained or published by any other country / authority / agency or the like, and applicable to the company.
- 6.2 Restricted jurisdictions and Designated Persons: The Platform may not be used by any individual or entity that is:
- (a) located, organized, or ordinarily resident in a country or territory subject to comprehensive U.S. sanctions (including, without limitation, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine),
- (b) identified on the OFAC Specially Designated Nationals and Blocked
Persons (“SDN”)
List, the UNSC Consolidated Sanctions List, or any similar list maintained
by competent
authorities,
Or - (c) Otherwise, subject to trade, financial, or export restrictions under applicable law.
- 6.3 Prohibited Conduct: You may not use the Platform to engage in, support, or facilitate any unlawful or prohibited activity, including but not limited to:
- a. money laundering or structuring transactions to evade reporting thresholds;
- b. terrorist financing or transactions involving entities known to finance terrorism;
- c. fraud, misrepresentation, or identity theft;
- d. illegal gambling operations;
- e. transactions involving virtual assets that are designed to obfuscate source of funds, including mixers and tumblers, unless explicitly permitted by law.
- 6.4 Affirmative Representations: By using the Platform, you represent and warrant that you are not (i) located in a jurisdiction subject to sanctions or (ii) listed on any government sanctions list referenced above. You further agree to immediately cease all use of the Platform if you become subject to such restrictions.
7. No Guarantee or Responsibility for Third-Party Services
- 7.1 Third-Party Independence: The Platform functions solely as a technological interface that connects Users with independent, third-party Virtual Asset Service Providers (“VASPs”). The Company neither provides nor controls the financial, custodial, or exchange services offered by such VASPs, and makes no representation or warranty regarding their legal status, licensing, service quality, or regulatory compliance.
- 7.2 No Agency or Fiduciary Relationship: No agency, partnership, joint venture, or fiduciary relationship exists between the Company and any VASP. Your engagement with any VASP is governed solely by the applicable terms of that VASP, and the Company shall not be construed as a party to such relationship or as having any supervisory authority over it.
- 7.3 Disclaimers of Liability: The Company expressly disclaims all liability for any losses, delays, errors, or failures arising from or relating to services provided by VASPs, including but not limited to:
- a. delayed or unsuccessful fiat or crypto transfers,
- b. rejected or pending KYC/AML verifications,
- c. account lockouts or transaction disputes, and
- d. breaches or failures of a VASP’s internal controls or compliance obligations.
- 7.4 Blockchain-Specific Risks: You acknowledge and accept that virtual asset transactions are inherently subject to technical and market risks, including:
- a. a. irreversible settlement of blockchain transactions;
- b. fluctuating transaction fees and gas costs;
- c. network congestion, downtime, or forks; and
- d. high market volatility and price slippage.
The Company assumes no responsibility for the timing, reliability, or finality of blockchain- based transfers initiated through the Platform or by any third-party VASP.
8. Fees and Pricing
- 8.1 Platform Technology Fees: The company may charge a technology facilitation or access fee for the use of its Platform, which enables Users to interface with one or more VASPs. Any such fees shall be disclosed to you in advance and will be clearly presented prior to the initiation of any transaction or service request.
- 8.2 Third-Party transaction Fees: All fees related to the conversion of fiat currency to virtual assets (and vice versa), blockchain transaction processing, remittances, compliance checks, or any other transactional services are exclusively governed by the fee schedules, pricing policies, and user agreements of the respective VASPs. The Company does not control or determine such fees and disclaims all liability in connection therewith.
- 8.3 No Hidden Charges: The Company does not impose hidden or retroactive charges. All applicable fees, whether imposed by the Company or disclosed as originating from a VASP, will be transparently communicated at the point of use.
- 8.4 Taxes: You are solely responsible for determining and complying with any applicable tax obligations arising from your use of the Platform or services accessed through it. The Company does not provide tax advice or collect taxes on behalf of any jurisdiction unless expressly required by law.
9. Data and Privacy
- 9.1 Compliance with Applicable Laws: The Company is committed to safeguarding your privacy and handling your personal data in accordance with applicable data protection laws, including but not limited to the Information Technology Act, 2000 (India), and, to the extent applicable, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other relevant cross-border data frameworks.
- 9.2 Limited Data Collection: The Platform collects only such personal data as is reasonably necessary for:
- (a) the creation and maintenance of your Platform user account;
- (b) device and session authentication; and
- (c) usage analy cs to improve Platform performance and security.
- 9.3 Third-Party Data Processing by VASPs: All identity verification (KYC), anti-money laundering (AML), and related personal data processing are conducted solely by third-party VASPs. Your submission of KYC documents, personal identifiers, or source-of-funds information to such VASPs is governed by their respective privacy policies, terms of service, and legal obligations. The Company does not access, store, or process such data unless explicitly authorized by you or legally compelled to do so.
- 9.4 Data Security and Transfers: We implement commercially reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Where applicable, data transfers across jurisdictions are conducted in accordance with international data transfer standards, including the use of Standard Contractual Clauses or equivalent safeguards.
- 9.5 User Rights: Subject to applicable law, you may have rights to access, rectify, or delete your personal data collected by the Platform. Requests regarding such rights may be directed to our Privacy Officer through Customer support.
We do not collect or retain sensitive personal Information unless explicitly provided by you or required by law.
10. Limitation of Liability
- 10.1 Exclusion of Certain Damages: To the fullest extent permitted under applicable law, in no event shall the Company, its affiliates, officers, directors, employees, agents, licensors, or service providers be liable to you or any third party for any indirect, incidental, special, exemplary, punitive, or consequential damages whatsoever, including but not limited to loss of profits, loss of funds, loss of data, loss of business opportunity, reputational harm, or loss of goodwill, arising out of or in connection with your access to or use of the Platform or any services accessed through it whether based on contract, tort, strict liability, or otherwise even if we have been advised of the possibility of such damages.
- 10.2 Cap on Liability: Notwithstanding anything to the contrary contained in these Terms, the company’s total cumulative liability to you for any and all claims arising from or related to these Terms or the use of the Platform, whether in contract, tort, or otherwise, shall not exceed the lesser of:
- (a) the amount of ₹1,00,000 (Indian Rupees One Lakh Only); or
- (b) the equivalent of ₹1,00,000 in your local currency at the prevailing exchange rate at the time of the event giving rise to the claim.
- 10.3 Third-Party Services Disclaimer: The foregoing limitations apply with respect to damages incurred by reason of any third-party services accessed through the Platform, including without limitation services provided by VASPs. The Company expressly disclaims any and all liability for actions, omissions, or failures by such third parties, including delays in transaction processing, loss of virtual assets, or regulatory non-compliance.
- 10.4 Jurisdictional limitations: Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such cases, the cause of action shall be in India and not in any other jurisdiction.
11. Governing Law and Dispute Resolution
- 11.1 Governing Law: These Terms and any dispute arising from or relating to your use of the Platform shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of laws principles or rules that would cause the application of the laws of any other jurisdiction.
- 11.2 Jurisdiction Over Platform Use: By accessing or using the Platform, you expressly and irrevocably agree that your use shall be subject exclusively to the laws of India, irrespective of your country of residence, citizenship, or access location. You further waive any rights or remedies under any foreign law that may otherwise be applicable by virtue of your domicile or nationality.
- 11.3 VASP Services Governed Separately: Notwithstanding anything to the contrary in these Terms, any services provided by third-party Virtual Asset Service Providers (VASPs) integrated or accessed via the Platform are governed solely by the terms, conditions, and applicable laws specified by the respective VASP. To the fullest extent permitted by law, you irrevocably waive any claims, causes of action, or legal proceedings against the Company arising from or related to the services, failures, or obligations of such VASPs.
- 11.4 Mandatory Arbitration: Any and all disputes, controversies, or claims arising out of or in connection with these Terms, the use of the Platform, or any relationship between you and the Company, whether contractual, tortious, or statutory in nature, shall be finally resolved by binding arbitration conducted in English in either (a) Bengaluru, India, or (b) at the Delhi International Arbitration Centre (DIAC), at the sole discretion of the Company. Arbitration shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time by a sole arbitrator appointed by the company.
- 11.5 Waiver of Foreign Jurisdiction and Class Actions: You irrevocably waive and release the Company from any right to bring or participate in litigation, class actions, or regulatory proceedings outside India. You further agree not to initiate or support any claim, investigation, or enforcement action against the Company in any foreign court, tribunal, or regulatory authority, and waive any such rights under the laws of any other jurisdiction.
- 11.6 Forum Selection: In the event arbitration is deemed unenforceable by a court of competent jurisdiction, the courts located in Bengaluru, India shall have exclusive jurisdiction, and you consent to the personal jurisdiction and venue of such courts.
12. User Representations and Warranties:
By accessing or using the Platform, you expressly represent and warrant that:
- 12.1. You have full legal capacity and authority to enter into and be bound by these Terms;
- 12.2. Your use of the Platform complies with all applicable laws, regulations, and guidelines, including but not limited to foreign exchange controls, anti-money laundering laws, tax regulations, and sanctions regimes applicable in your jurisdiction and any jurisdiction involved in your transactions;
- 12.3. You are not acting on behalf of any person or entity that is prohibited or restricted under any applicable Sanctions list, including but not limited to the U.S. Treasury’s Specially Designated Nationals (SDN) list and United Nations Security Council sanctitions;
- 12.4. All Information you provide to the company and its partnered VASPs is true, accurate, complete, and up-to-date;
- 12.5. You acknowledge that any cryptocurrency or fiat currency transactions you undertake using the Platform or through the partnered VASPs are conducted at your sole risk, and that you have conducted appropriate due diligence and understand the risks associated with such transactions, including but not limited to price volatility, regulatory uncertainty, and technological risks;
- 12.6. You will not use the Platform for any unlawful, fraudulent, or unauthorized purpose, including but not limited to money laundering, terrorist financing, fraud, or any activity prohibited under these Terms.
13. Intellectual Property Rights
- 13.1. The Platform and all materials therein, including but not limited to software, source code, databases, text, graphics, logos, icons, images, audio clips, video clips, trademarks, service marks, trade names, and proprietary information (collectively, “Content”), are the exclusive property of the company or its licensors and are protected by applicable intellectual property laws and international treaties.
- 13.2. No right, title, or interest in or to the Platform or Content is transferred to you, and all rights not expressly granted herein are reserved by the company.
- 13.3. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial use, subject to full compliance with these Terms.
- 13.4. You may not copy, reproduce, modify, create derivative works of, publicly display, distribute, transmit, or otherwise exploit the Platform or any Content without the prior written consent of the company, except as expressly permitted by applicable law.
- 13.5. Any user-generated content, submissions, or communications provided by you through the Platform (“User Content”) remain your sole property; however, by submiting User Content, you grant the company a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such User Content in connection with operating and promo ng the Platform and its services.
14. Indemnification:
You agree to indemnify, defend, and hold harmless the company, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or demands (including reasonable attorneys’ fees and costs of investigation) arising out of or related to:
- Your breach or alleged breach of these Terms;
- Your violation of any applicable laws, regulations, or third-party rights, including but not limited to intellectual property rights and privacy rights;
- Your use of the Platform, including any transactions conducted via the partnered VASPs;
- Any User Content you submit, post, or transmit through the Platform;
- Any negligent or wrongful act or omission by you in connection with your use of the Platform.
The company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with the company in asserting any available defences.
15. Modification of Terms
- 15.1 The Company reserves the right, at its sole discretion, to modify, amend, or update these Terms at any time. Material changes to the Terms will be communicated to you via prominent notice on the Platform or by other reasonable means prior to the effective date of such changes.
- 15.2. Continued use of the Platform following the posting or notification of any modifications constitutes your irrevocable acceptance of the revised Terms. If you do not agree to any revised Terms, you must immediately cease using the Platform and terminate your account(s).
- 15.3. It is your responsibility to review these Terms periodically to stay informed of any updates.
16. Termination and Suspension
- 16.1. The company reserves the right, in its sole discretion and without prior notice, to suspend or terminate your access to the Platform, in whole or in part, and to deactivate or delete your account(s), for any reason including, but not limited to, viola tion of these terms, unlawful conduct, suspected fraud, or any activity that may harm the company, its users, or third parties.
- 16.2 Upon termination or suspension, your right to use the Platform will immediately cease, and the company may delete or deactivate your account and any associated data, subject to applicable law.
- 16.3. Termination or suspension of access shall not relieve you of any obligations or liabili es accrued prior to such termination, including payment obligations and Indemnification obligations.
- 16.4. The company shall not be liable to you or any third party for any termination, suspension, or restriction of access to the Platform.
17. Disclaimer of Warranties:
The Platform is provided on an “as is” and “as available” basis, without any representations or warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, or non-infringement. The Company does not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Your use of the Platform is at your sole risk, and you assume full responsibility for any damage or loss arising from such use.
18. Force Majeure:
The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, cyberattacks, governmental actions or restrictions, labour disputes, power outages, internet or telecommunications failures, or other unforeseeable events or circumstances (each a “Force Majeure Event”). During any Force Majeure Event, the Company’s obligations shall be suspended for the duration of the event, and the Company shall use commercially reasonable efforts to resume performance as soon as practicable.
19. Severability:
If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms and shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.
20. Entire Agreement:
These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference herein, constitute the entire agreement between you and the company concerning your use of the Platform, superseding all prior or contemporaneous understandings, communications, or agreements, whether oral or written, relating thereto.
21. Security and Limitation of Liability for API and Platform Integrity:
- 21.1 While the company employs commercially reasonable technical and organiza tional measures to protect the integrity, security, and reliability of the Platform, including its API integrations with VASPs, you acknowledge and agree that no system is impervious to hacking, cyberattacks, or unauthorized interference.
- 21.2 In the event of any compromise, including but not limited to a hack, manipula tion, or tampering of the Platform’s front-end or API communication that results in incorrect, delayed, or unauthorized transactions with VASPs, the company disclaims all liability for any resulting loss or damage to users’ funds or assets.
- 21.3 You agree to notify the company immediately upon suspicion or awareness of any such security incident. The company shall use commercially reasonable efforts to investigate and remediate any issues but does not guarantee restoration of lost funds or reversal of blockchain transactions.
22. Contact Information
For support or questions related to these Terms, please contact customer support team over email.
